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Cookie Policy

Last Updated: January 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: Required for the website to function properly, including security and accessibility features
  • Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information
  • Functionality Cookies: Remember your preferences and choices to provide enhanced features
  • Analytics Cookies: Allow us to analyze website traffic and improve our services

Types of Cookies We Use

Session Cookies

Temporary cookies that expire when you close your browser. These are essential for website functionality.

Persistent Cookies

Remain on your device for a set period or until you delete them. These help remember your preferences for future visits.

Third-Party Cookies

Set by external services we use, such as analytics providers. These help us improve our services and understand user behavior.

Google AdSense Cookies

We use Google AdSense to display advertisements on our website. Google uses cookies to:

  • Serve ads based on your prior visits to our website or other websites
  • Measure ad effectiveness and provide aggregated reports
  • Prevent the same ads from being shown repeatedly
  • Detect and prevent fraud

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings.

For more information about Google's privacy practices, please visit the Google Privacy Policy.

Managing Your Cookie Preferences

You have several options to manage cookies:

  • Browser Settings: Most browsers allow you to refuse or delete cookies through their settings
  • Cookie Banner: Use our cookie consent banner to accept or decline non-essential cookies
  • Opt-Out Tools: Use third-party opt-out tools for analytics and advertising cookies

Please note that blocking certain cookies may impact your experience on our website and limit functionality.

Third-Party Services

We may use third-party services that set cookies on our website, including:

  • Google Analytics for website analytics
  • Social media platforms for sharing functionality
  • Advertising networks for relevant ads

These third parties have their own privacy policies and cookie policies, which we encourage you to review.

Detailed Cookie Information

Cookie NamePurposeDurationType
_gaGoogle Analytics - User identification2 yearsAnalytics
_gidGoogle Analytics - Session identification24 hoursAnalytics
IDEGoogle AdSense - Ad targeting1 yearAdvertising
cookie_consentStores user cookie preferences1 yearEssential

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Please check this page regularly for updates.

Contact Us

If you have questions about our use of cookies, please contact us:

Phone: +44 1225 588786

Email: privacy@answerspro.co.uk

Disclaimer: AnswersPro is a customer support service provider. We are not affiliated with, endorsed by, or connected to O2 UK Limited or Telefónica UK Limited. O2® is a registered trademark of Telefónica UK Limited. All trademarks are property of their respective owners.

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