How do I get my O2 PAC code?

Text PAC to 65075 from your O2 phone. You'll receive your PAC code within minutes. It's valid for 30 days.

How do I cancel my O2 contract?

Call 0344 809 0202 or text STAC to 65075 to get a cancellation code. Early termination fees may apply.

How do I reset my O2 password?

Go to my.o2.co.uk and click 'Forgotten password'. Enter your email and follow the reset link sent to you.

How do I change my O2 tariff?

Log into My O2, go to 'Your tariff' and select 'Change tariff'. Changes usually take effect from your next bill.

How do I add a bolt-on to my O2 account?

In My O2 app or online, go to 'Bolt-ons' and select the one you want. It activates immediately and renews monthly.

O2 Account Problems - Complete Fix Guide

Solutions for login issues, PAC codes, contract cancellation, tariff changes, and account management. Fix your O2 account problems without waiting on hold.

Call 0344 809 0202

Quick Account Solutions

Get Your PAC Code

Text PAC to 65075 from your O2 phone. You'll receive your code within minutes. Valid for 30 days.

Full PAC Code Guide →

Cancel Your Contract

Text STAC to 65075 or call 0344 809 0202. Early termination fees may apply if still in contract.

Full Cancellation Guide →

Reset Your Password

Go to my.o2.co.uk → "Forgotten password" → Enter email → Check inbox for reset link.

Change Your Tariff

Log into My O2 → "Your tariff" → "Change tariff". Changes take effect from your next bill.

Detailed Account Solutions

Still Need Help?

If your account problem isn't solved by these guides, contact O2 directly:

Call 0344 809 0202 WhatsApp Support

Related Guides

PAC Code Guide

Complete guide to getting and using your PAC code

Cancel Contract Guide

How to cancel your O2 contract and avoid fees

Billing Guide

Fix billing problems and dispute charges

Complaints Guide

How to escalate complaints to the Ombudsman

O2 Account Problems - Complete Fix Guide

Solutions for login issues, PAC codes, contract cancellation, tariff changes, and account management. Fix your O2 account problems without waiting on hold.

Call 0344 809 0202

Quick Account Solutions

Get Your PAC Code

Text PAC to 65075 from your O2 phone. You'll receive your code within minutes. Valid for 30 days.

Full PAC Code Guide →

Cancel Your Contract

Text STAC to 65075 or call 0344 809 0202. Early termination fees may apply if still in contract.

Full Cancellation Guide →

Reset Your Password

Go to my.o2.co.uk → "Forgotten password" → Enter email → Check inbox for reset link.

Change Your Tariff

Log into My O2 → "Your tariff" → "Change tariff". Changes take effect from your next bill.

Detailed Account Solutions

Still Need Help?

If your account problem isn't solved by these guides, contact O2 directly:

Call 0344 809 0202 WhatsApp Support

O2 Account Problems - Complete Fix Guide

Quick Account Solutions

Get Your PAC Code

Cancel Your Contract

Reset Your Password

Change Your Tariff

Detailed Account Solutions

O2 Login Problems - Can't Access My Account

PAC and STAC Codes - Leaving O2

Changing Tariffs, Plans & Bolt-Ons

Upgrades & Switch Up

Changing Account Details & Settings

Account Security & Fraud

Still Need Help?

Related Guides

PAC Code Guide

Cancel Contract Guide

Billing Guide

Complaints Guide

O2 Account Problems - Complete Fix Guide

Quick Account Solutions

Get Your PAC Code

Cancel Your Contract

Reset Your Password

Change Your Tariff

Detailed Account Solutions

O2 Login Problems - Can't Access My Account

PAC and STAC Codes - Leaving O2

Changing Tariffs, Plans & Bolt-Ons

Upgrades & Switch Up

Changing Account Details & Settings

Account Security & Fraud

Still Need Help?

Related Guides

PAC Code Guide

Cancel Contract Guide

Billing Guide

Complaints Guide