Refund Policy

Free Content

All content on AnswersPro is provided free of charge, including:

• O2 billing guides and tips
• Technical troubleshooting tutorials
• Account management help articles
• Device setup guides
• FAQ and general information

Phone Call Charges

If you choose to call us for assistance, standard telephone charges from your phone provider may apply. These charges are set by your phone company, not by us, and are non-refundable. We recommend checking with your provider for applicable call rates.

Future Paid Services

If we introduce any paid services or premium features in the future, the following will apply:

• 14-Day Cooling-Off Period: Full refund available within 14 days of purchase
• Service Issues: Full refund if we fail to deliver the agreed service
• Partial Refunds: May be considered on a case-by-case basis after 14 days

How to Request a Refund

If you ever need to request a refund for a paid service, contact us with:

• Your order or transaction reference
• Reason for the refund request
• Any relevant documentation

Non-Refundable Items

The following are non-refundable:

• Phone call charges from your service provider
• Third-party services accessed through our website
• Donations (if applicable)

Contact Us

If you have questions about this policy, please contact us: