Terms of Service

1. Acceptance of Terms

By accessing or using our customer support services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

We provide customer support services including:

• Billing support and payment assistance
• Technical help and troubleshooting
• Account services and management
• General customer inquiries

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account information
• Use our services only for lawful purposes
• Not engage in abusive or harassing behavior toward our staff
• Not attempt to disrupt or interfere with our services

4. Service Availability

We strive to provide continuous service availability. However, we do not guarantee uninterrupted access and may suspend services for maintenance, updates, or unforeseen circumstances without liability.

5. Fees and Payment

Standard call charges may apply based on your phone service provider. We will clearly communicate any service fees before processing transactions. All payments are non-refundable unless otherwise stated.

6. Intellectual Property

All content, trademarks, and intellectual property on our website and services remain our property or that of our licensors. You may not reproduce, distribute, or create derivative works without permission.

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for our services in the past 12 months.

8. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will meet your requirements or be error-free.

9. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these Terms of Service, please contact us:

13. Advertising

Our website displays advertisements through Google AdSense and other advertising networks. We do not control the content of these advertisements. Advertisers are responsible for ensuring their ads comply with applicable laws and regulations.

Clicking on advertisements may redirect you to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites.

14. Dispute Resolution

Any disputes arising from these Terms of Service will first be attempted to be resolved through good faith negotiations. If a resolution cannot be reached, disputes will be resolved through binding arbitration in accordance with UK law.